Six Sigma for Legal Professionals
Discover how to implement Six Sigma in a legal organization
This series includes courses that discuss the fundamentals of the Six Sigma methodology and how to apply it within a legal organization, legal role, and/or a specific legal process. With the rising costs of legal services, legal service providers are seeking out ways to provide more quality without incurring additional overhead costs. Due to Six Sigma’s long history of success within other industries it is an extremely beneficial method to employ within a legal organization and/or job in order to reduce the costs associated with providing quality and service excellence. The benefits of Six Sigma are mainly derived from its foundation in statistics. As the saying goes “Numbers don’t lie” so is true for Six Sigma. The various statistical measurement tools are used to detect process and service inconsistencies. The beauty of Six Sigma lies in its ability to provide the cure once these inconsistencies are detected. Although, the Six Sigma methodology is grounded in statistics a legal professional does not need to be a numbers person in order to understand and apply the Six Sigma methodology. Included in this bundle are courses that guide legal professionals through the process of applying Six Sigma within a legal organization, a legal specific role, and/or specific legal processes for improved quality, sustainable results, and consistent productivity.
What is Six Sigma?
Six Sigma is not a new methodology. It has been used by major corporations like Motorola, General Electric, and Hyundai Motor Co. for decades to improve quality and processes within their organizations. Six Sigma represents the measure of defects(errors) in a process. At its core Six Sigma is about quality. It goes beyond an organization's definition of quality and views quality from the perspective of the customer. According to former General Electric CEO Jack Welch who is often touted as the most successful CEO in history "So, Six Sigma is a technique which you can train your people in to reduce variation. Variation is evil. And once you reduce variation, your costs are improved dramatically and your market share gains are enormous because people get what they want when they want it.” Most legal administrators and firm partners may not be as candid as Mr. Welch, but will admit the variations from filing deadlines, court rules, and client expectations is a serious problem that can not be ignored. Six Sigma is the radiation needed to eliminate the cancer of these variations from within a legal organization.
There are numerous organizations and institutions that offer Six Sigma workshops, training programs, and certifications for professionals within various industries. This course bundle is specifically designed for legal professionals in order to improve efficiency and client relations. Client communication breakdowns and legal process failures are at the core of malpractice suits, court sanctions, and complaints to the bar. Incorporating a successful tried and true methodology like Six Sigma into a legal organization will reap both measurable financial and productivity results.
Ms. Bealer founded Agility Legal Solutions in 2011. Agility offers Estate Planning, Estate Administration, Accounting, and on-line education. Ms. Bealer has over 20 years of experience. She has worked for law firms in both California and Alabama and various financial institutions including Chase Bank, Wells Fargo Bank, and Wachovia Bank. In addition to her experience Ms. Bealer holds an Associate's degree in Business Administration/Legal Assistant Studies, a Bachelor's in Business Administration/Accounting, a Master's in Paralegal Studies, and an MBA from the University of Alabama at Birmingham. She teaches on-line courses, workshops, and programs for Agility Academy; the continuing education component of Agility Legal Solutions.